Terms and Conditions

Terms of service built around what you actually sell - goods, subscription, downloads or services.

100% free. Runs entirely in your browser - your files and data never leave your device and nothing is uploaded to any server.

Template, not legal advice. These are standard terms, not legal advice. They form a contract between you and your customers, so the limitation of liability and governing law sections in particular are worth having a lawyer read before you rely on them. Consumer protection law in the UK and EU overrides anything here that tries to remove a right a consumer has by statute.

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Terms and Conditions

11 sections · 698 words · updates as you type

Terms and Conditions

Last updated: 12 November 2026

Agreement to these terms

These terms govern your use of [your website] and anything you buy through it. The site is operated by [Your business name] of [your business address] ("we", "us").

By using the site you accept these terms. If you do not accept them, please do not use the site. You must be at least 18 years old, or have the consent of a parent or guardian, to use it.

Services

The work we will do, what it costs and when it is due are set out in the proposal, statement of work or written quote agreed between us. Where those documents conflict with these terms, those documents win on the specifics and these terms fill the gaps.

We will perform the services with reasonable skill and care. Timelines assume you supply what we need - content, access, approvals - within a reasonable time; delays on your side move the delivery date. Work outside the agreed scope is charged separately, and only after you have agreed to it in writing.

Payment

Prices are shown in the currency stated on the site and, unless stated otherwise, exclude tax. We add any tax we are required to collect.

Payment is taken through our payment provider; we do not see or store your full card details.

If a payment fails or is reversed we may suspend access until it is resolved, and we may charge reasonable costs we incur as a result.

Acceptable use

You agree not to:

  • break the law, or help anyone else to
  • attempt to reach accounts, systems or data that are not yours
  • interfere with the site, overload it, or probe it for vulnerabilities
  • copy substantial parts of the site or its content for use elsewhere
  • misrepresent who you are or who you act for

We may suspend or remove access where we reasonably believe any of this is happening.

Our intellectual property

The site, its design, text, graphics, logos and software belong to [Your business name] or to our licensors, and are protected by copyright and trade mark law. You may view and print pages for your own use. You may not republish them, sell them, or copy them systematically without written permission.

Our liability

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be limited. Consumers keep every right the law gives them.

Subject to that, we are not liable for loss of profit, loss of business, loss of data, or any indirect or consequential loss, and our total liability arising out of these terms is limited to the amount you paid us in the twelve months before the claim arose.

The site is provided as it is. We do not promise that it will be free of errors, or that the information on it is complete or current.

Ending this agreement

You may stop using the site at any time. We may suspend or end your access if you break these terms, if the law requires it, or if we stop offering the service - in which case we will give as much notice as we reasonably can.

The sections on intellectual property, liability and governing law survive the end of this agreement.

Changes to these terms

We may change these terms as the business changes. The current version is always on this page with the date it last changed. Where a change materially affects your rights we will give reasonable notice before it takes effect, and continuing to use the site after that counts as accepting the new version.

Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them.

If any part of these terms is found to be unenforceable, the rest stays in force. If we do not enforce a right straight away, that does not mean we have given it up.

Contact us

[Your business name]

[your business address]

[your contact email]

Generated from a template. Not legal advice - read it before you publish or sign it.

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About this tool

Terms and conditions are the contract between you and everyone who buys from you, creates an account or posts content on your site - and because you write them alone, courts read any unclear part against you. This generator builds terms around the three clauses that actually get tested: limitation of liability, automatic renewal and governing law. It asks about each one rather than assuming, and adds payment, subscription and cancellation sections only if you sell something. Set them up before the first payment or the first account. Everything is assembled in your browser, so nothing you type is uploaded.

How to use this tool

  1. Enter your business detailsAdd the legal business name, website address and contact email that will appear in the terms.
  2. Choose your business modelAnswer whether you sell subscriptions, physical goods, downloads or services, and to consumers, businesses or both.
  3. Set liability, renewal and lawAnswer the liability, automatic renewal and governing law questions, then download the terms.

What terms and conditions actually do

Terms and conditions set the rules between you and the people who use your site or buy from you: what you provide, what users may and may not do, how payment and cancellations work, who owns the content and how far your liability goes. They are a contract, which is why the wording around limits of liability and governing law matters.

Consumer protection laws limit what terms can take away. In the UK and EU, for example, unfair terms in consumer contracts are not binding, and statutory rights such as refunds for faulty goods cannot be signed away. Good terms work with those rules instead of pretending they do not exist.

Key features

  • Sets out acceptable use, intellectual property and account termination in plain sections.
  • Adds payment, subscription and cancellation clauses only when you sell something.
  • Includes a governing law and jurisdiction clause for the country you operate from.
  • Separates consumer and business customers where your answers say you serve both.

Common uses

  • A SaaS product that needs sign-up terms and acceptable-use rules.
  • An online shop defining order acceptance, pricing errors and delivery responsibility.
  • A community or marketplace setting rules for user-generated content.
  • A service business that wants clear limits on liability before taking clients online.

Tips for better results

  • Link the terms at checkout and at sign-up, and ask people to agree with a checkbox rather than a hidden link.
  • Keep each dated version, so you can show what terms applied to an older order.
  • Use the Word download when you expect to adapt the wording for a specific product.

Mistakes to avoid

  • Writing terms for the wrong business model - a SaaS product does not need delivery dates, and a download needs a licence grant.
  • Leaving automatic renewal unclear, which is exactly the clause consumer regulators look at first.
  • Never revisiting the terms after changing prices, plans or the countries you sell to.

Frequently asked questions

Not always by law, but they are how you set enforceable rules for using your service. Some laws do require certain information in them - for example, the UK and EU require online sellers to give pre-contract information such as cancellation rights.

Ask for clear, active agreement - an unticked checkbox or an "I agree" button next to a link at sign-up or checkout. A link in the footer alone is weaker evidence that someone agreed.

Terms set the rules of using your service and the contract with users; a privacy policy explains how personal data is handled. Most websites need both, and they should link to each other.

No. It assembles a draft from standard clauses, and every page says so above the preview. Unenforceable terms are usually discovered at the worst moment - during a chargeback, a refund dispute, or when a customer who broke the rules says the rules never applied to them.

Broadly, anyone selling something, running accounts, or hosting content other people post. The best time to do it is before you take the first payment or open the first account.

Writing terms for the wrong business model. A subscription needs renewal and cancellation wording; physical goods need delivery, risk and title; a download needs a licence grant and an explicit waiver of the 14-day cancellation right. Terms promising delivery dates for a SaaS product tell every reader the page was generated without being read.

Most people need Privacy Policy and Refund Policy as well. They cover the gaps this one does not.

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